Terms & Conditions for Refresh, Revive and Rejuvenate Membership Programme
- Membership Overview
- This membership plan is designed for patients seeking regular skin health and injectable treatments, and skincare offering exclusive benefits and discounts.
- Members can choose from three tiers based on the type of treatments we agree together during your consultation; based upon your treatment goals, your monthly budget and the frequency and type of treatments required to reach your goals.
- Membership is available exclusively with Elizabeth Harris Medical Cosmetics only
- To join the membership, you must be an existing patient, or if you are a new patient – you must have had a consultation with Elizabeth Harris and be medically suitable.
- Membership Tiers
The membership tiers are as follows:
Rejuvenate: Invest £80 a month towards your next treatment or in clinic purchase
Revive: Invest £60 a month towards your next treatment or in clinic purchase.
Refresh: Invest £40 a month towards your next treatment or in clinic purchase purchase.
- Membership Fees
- Payments must be made via the provided GoCardless payment link.
- The credit you save can be used towards any in-clinic products and treatments (subject to medical suitability).
- This membership club is not a finance option. Membership can be used towards future treatments either to cover the whole cost of treatment or put towards the treatment cost.
- Think of it as your own personal Elizabeth Harris ‘piggy bank’.
- If your balance exceeds the treatment cost the outstanding amount stays in credit. If it doesn’t, the outstanding amount is payable at the appointment and at the time of treatment.
- If you wish to top up your balance (i.e. after a birthday gift or a bonus) then absolutely – you can top up your balance anytime.
- Failure to make payments may result in suspension of membership benefits and possible termination of the membership.
- Membership Benefits
- Rejuvenate members also receive 5% off any additional in-clinic treatments and skincare purchased at the same time as your appointment.
- Revive members also receive 5% off any additional in-clinic skincare purchased at the same time as your appointment.
- Complimentary consultation and follow-up appointments are included.
- Membership benefits cannot be combined with other offers or promotions – except for those patients who are on an Individualised Treatment plan – click here to learn more.
- Membership Duration
- Membership is valid for a minimum term of 12 months from the date of registration.
- Memberships are non-transferable and exclusive to the individual who registers.
- Treatment Frequency and Additional Treatments and In-Clinic Skincare
- Members are entitled to treatments or in-clinic skincare based on the credit on their account, and if the balance due on the day is greater – settling of that remaining balance on the day of treatment.
- All members must attend a full medical consultation to check suitability, particularly when combining treatments on the same day.
- Treatments must be scheduled in advance and are subject to availability.
- Booking, Cancellation, and No-Show Policy
- Members must adhere to the clinic’s 48-hour cancellation and rescheduling policy.
- Cancellation requests must be made online or by contacting us at eh.medicalcosmetics@outlook.com
- Any outstanding treatment fees at the time of cancellation will require full payment.
- In the event of a no-show appointment, a missed appointment charge of £30 will apply. This charge may also result in the removal of the missed session from the member’s treatment credit.
- Payment Terms
- Payments are due on the same date each month via the GoCardless payment link.
- Failure to make payments may result in membership suspension or termination.
- Refunds and Early Termination
- Membership fees are non-refundable.
- Early termination is only permitted in exceptional circumstances (e.g., medical reasons) and is subject to approval from Elizabeth Harris and may involve an administration fee.
- Liability
- The clinic is not responsible for delays or inability to provide treatments due to unforeseen circumstances.
- All treatments are subject to medical suitability as determined during the consultation.
- Changes to Membership Terms
- The clinic reserves the right to amend membership terms with 30 days’ notice to members.
- Data Protection
- Personal data will be handled in accordance with the clinic’s privacy policy and will not be shared without consent.